Our payment partner, in3, recently published a great case study about our collaboration. In this article, they highlight how the integration of the in3 payment method at leapp leads to fewer abandoned carts and higher order values. Read the story about our partnership below, or view the original article on the in3 blog.
At leapp, we believe that a sustainable choice should never compromise on quality. As the leading specialist in refurbished Apple equipment, we have a clear mission: to make premium tech accessible and affordable for everyone. Because purchasing a MacBook or iPhone – even a refurbished one – remains a significant investment, we sought a way to lower this barrier without compromising on customer-friendliness. We found the perfect solution in our collaboration with the in3 payment method.
A perfect match in transparency and sustainability
Choosing in3 was a very logical decision for us. Our core values align strongly: we both strive for accessibility, encouraging sustainable choices, and absolute transparency. While at leapp we are always honest in advance about the cosmetic condition of a device and the warranty you can expect, in3 ensures that our customers know exactly where they stand financially. No hidden catches, but a clear, human approach that ensures a smooth checkout experience and builds additional mutual trust.
The results: Higher order value and better conversion
The results directly show that this service-oriented approach works. Since in3 became available as a payment method in our checkout, we have seen that lowering the barrier to larger expenses translates into fuller shopping carts.
"We clearly see positive effects, especially in two areas. Firstly, the average order value is higher for customers who pay with in3. Because the amount is spread over three months, we see that customers are more inclined to add a newer model or additional accessories."
– Eric Schoenmakers, Managing Director at leapp
In addition, consumers experience more comfort during checkout, which directly leads to increased conversion for our more expensive product categories. Shopping carts are abandoned considerably less often there.
Seamless collaboration behind the scenes
It's not just our customers who experience the convenience on the front end; the partnership also pays off behind the scenes. The technical integration into our webshop works flawlessly, and communication with the in3 team is proactive and solution-oriented. This allows us to continue focusing on what we do best: delivering top-quality refurbished Apple products with the best service.
Sustainable tech for everyone
Our successful case with in3 proves that responsible business and commercial growth go hand in hand perfectly. We are proud that, by offering flexibility to our customers, we make premium and sustainable tech accessible to truly everyone.
This article is based on a publication by in3. View the full, original message here.